Property Management

Professionalism and reliability are key factors required of our staff. Our team has abilities that go well beyond the routine operations of a facility. While we are well versed in all repair and maintenance, our collaborative and experienced staff truly excel when it comes to specialty areas such as renovation work, grounds maintenance, HVAC, maintenance of elevators, generators, fire alarm and suppression systems. We also pride ourselves in our ability to respond and react to unexpected events and unforeseen emergencies. We are fortunate to have a skilled team of professionals available 24/7, along with the support of qualified subcontractors to back us up when needed. Upstate Commercial Property Management is a fully engaged office offering tremendous knowledge and purchasing power locally and nationally resulting in potential savings to our customers for both one-time purchases and regularly purchased products. 

Property visits are conducted, and inspection checklists are completed assuring our clients that the facility is maintained to the highest standard. This system allows us to view our properties proactively. The Upstate Commercial Property Management team will obtain estimates, provide them to clients and proceed as directed.

Each of our clients access to MHelpDesk, a web-based work order system allowing users the ability to enter, update and track work tickets. MHelpDesk will provide one centralized location for requests. The well-maintained system is updated on a regular basis to allow us to produce accurate information and reporting to our clients. Checking on work orders and viewing status reports is simply a click away for users with internet access.  All work requests are contained within this portal and distributed daily via text to the appropriate facility personnel to be completed. 

Management of facilities is our area of expertise.  Our staff can take on the responsibilities of the contractor bidding process and supervision of contractors; identify savings in areas such as utility costs; attend to life safety requirements and in-house weekly safety meetings; assure that preventative maintenance is being completed and is current. By engaging with Upstate Commercial Property Management, you are provided with a level of confidence that your needs will be met in a timely manner no matter the time of day or night and we can provide backup personnel as needed.

Our team can assist clients in all facets of real estate by targeting undeveloped parcels of land, identifying the highest and best use, designing, budgeting, value engineering, constructing and managing.  We collaborate with engineers and architects to create a site and building with the ability to receive all required municipal approvals. Our property management services create and preserve the highest value for the longest period of time.  To achieve these goals, a high level of knowledge of every component and its performance over the years is required of the team. The team’s knowledge and expertise are second to none.