Offerings
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Property Management
Our dedicated management team takes charge of preventative maintenance, delivers top-notch customer service, ensures after-hours responsiveness, and conducts on-site inspections. Consistent collaboration and coordination with our trusted contractors contribute to enriching the depth of expertise we offer to both property owners and tenants.
Professionalism and reliability are key factors required of our staff. Our team has abilities that go well beyond the routine operations of a facility. While we are well versed in all repair and maintenance, our collaborative and experienced staff truly excel when it comes to specialty areas such as renovation work, grounds maintenance, HVAC, maintenance of elevators, generators, fire alarm and suppression systems. We also pride ourselves in our ability to respond and react to unexpected events and unforeseen emergencies. We are fortunate to have a skilled team of professionals available 24/7, along with the support of qualified subcontractors to back us up when needed. Upstate Commercial Property Management is a fully engaged office offering tremendous knowledge and purchasing power locally and nationally resulting in potential savings to our customers for both one-time purchases and regularly purchased products.
Contract and Vendor Management
We possess the capacity to solicit proposals from both local and national pre-approved vendors, presenting the options to the property owner for their consideration. Additionally, we offer assistance in formulating a suitable scope of work to be distributed for bidding among two or three vendors, overseeing the entire process until a bid is secured and mutually agreed upon.
Our vendor relationships cultivated by our staff provide our clients with access to the most specialized trade information and expertise. Our contractor bidding process includes working with our clients to develop a scope of services, then obtaining two to three bids from qualified vendors. We create a bid comparison sheet as a tool to compare the vendor estimates and services before presenting the information to the client. This process also includes our confirmation of proper insurance on behalf of the vendor and contacting references.
We are in the routine of regularly meeting with our contractors and vendors at sites. This allows us to have ongoing conversations about the scope of work agreed to and the service that each vendor is providing. Our staff is well versed on many of the trades that we hire contractors for, providing us with the knowledge of what to expect and while getting the best service for the property, its tenants and the owner.
Financial Services
We foster a collaborative partnership with our clients, prioritizing punctuality, precision, and openness. Our services include budget reports and capital planning, and we are always eager to arrange meetings for a comprehensive review of the financial aspects of our management services.
- Accounts Receivable
- Accounts Payable
- Monthly financial reporting
- Review and approval of required maintenance expenses
- Review Owner’s Capital Improvement Plan
- Aging report and late notices
- Assessment and collection of late fees
- CAM Reconciliations and billing
Transition Strategies
We’ve meticulously crafted a comprehensive checklist to ensure the shift from your previous management company to ours is not only smooth but also welcoming. We’re thrilled to meet you in person, laying the groundwork for an open and communicative partnership.
A transition period should be anticipated. During this time, Proposer uses a checklist that details the steps and timing of transition activities, including vendor and contract research, communication and staffing. The following checklist includes, but is not limited to, the areas that will be addressed during the transition period. Our transition efforts will result in a seamless conversion that does not disrupt the activities of the business and staff.
Construction Management & Capital Improvement Projects
We boast an impressive track record, encompassing 400,000 of square feet of expertise in property categories like commercial office, warehouse, education, retail, highly-secured properties, and hospitality.
Our team can conduct and oversee the planning, design, contract negotiation, financial responsibilities, and the construction of a project from beginning to end. Owners benefit from our ability to manage the pre-construction phase including project schedule, cost estimates and obtaining permits. During the construction phase, our team will conduct construction meetings, administer, and oversee contracts for professional services and subcontractors, record daily activities on the site and ensure that a high level of safety protocol is observed and practiced.
We have experience in handling Capital Improvement Projects for many of our clients. Our high level of communication with contractors, owners, tenants and our staff, keeps everyone on task and focused on the job to be completed. We will assist with a project plan and manage through completion.
